Our Commitment to Privacy

Everest Group Limited (“Everest”), also known as Everest People, is committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1993. This policy applies to all areas of our business, including recruitment, coaching, consulting, training, and organisational development services.

We value the trust placed in us by clients, candidates, employees, and other stakeholders when sharing personal information. This Privacy Policy outlines how we collect, use, store, and protect personal information across our organisation.

Collection of Personal Information

Everest may collect personal information for legitimate business purposes, including but not limited to:

– Managing client relationships and service delivery

– Processing financial transactions (e.g. bank details for invoicing or payments)

– Conducting recruitment and employment-related activities

– Delivering coaching, training, and assessment services

– Performing reference checks, psychometric assessments, and employment investigations

– Recording meetings or interviews (audio/video)

– Managing subscriptions and communications (e.g. newsletters)

– Using cookies for website personalisation

Information collected may include names, contact details, employment history, and other relevant data. We aim to collect personal information directly from individuals wherever possible, through phone, email, in-person meetings, online forms, or other interactions. In some cases, information may be collected from authorised third parties (e.g. previous employers), in accordance with the Act.

Information We Do Not Require

Everest does not require or request the following personal details, and individuals are asked not to provide them:

– Age

– Sex or gender identity

– Marital or family status

– Sexual orientation

– Race, nationality, or ethnic origin

– Religious or ethical beliefs

– Disability status

– Country of birth

Use of Personal Information

Personal information will only be used for the purpose for which it was collected. Access is restricted to authorised Everest personnel and approved third parties where necessary to deliver services.

We will not use personal information for marketing or promotional purposes without explicit consent. Everest takes all reasonable steps to ensure personal information is secure and protected from misuse, loss, or unauthorised access.

Third-Party Providers

Everest works with trusted third-party providers to support service delivery, including but not limited to:

– TeamTailor (recruitment platform)

– Quil Notetaker (face-to-face meeting/phone transcription)

– TranscribeMe (audio transcription)

– Ministry of Justice (criminal checks)

– StaffChecks (credit checks/qualification verification)

– Psychometric Profiling Suppliers

Use of Artificial Intelligence (AI) Tools

Everest People uses trusted Artificial Intelligence (AI) tools, including Microsoft Copilot and other AI-powered platforms, to enhance the efficiency and quality of our services.

We are committed to ensuring that any use of AI aligns with our privacy obligations under the Privacy Act 2020. Specifically:

• Data Handling: Personal information processed through AI tools is handled with the same level of care and protection as all other data we collect. We do not use AI tools to make automated decisions that have legal or similarly significant effects on individuals without human oversight.
• Third-Party Providers: Our AI tools are provided by reputable third-party vendors who comply with robust data protection and security standards. For example, Microsoft Copilot operates within the Microsoft 365 environment and adheres to Microsoft’s enterprise-grade security and compliance commitments.
• Transparency and Consent: We only use AI tools to help with the things we originally collected your information for. If we ever want to use AI in a way that involves your personal information for something new or different, we’ll ask for your permission first.
• Data Minimisation: We ensure that only the minimum necessary personal information is used when interacting with AI tools, and we avoid inputting sensitive or unnecessary personal data.

 

Managing Personal Information

Everest maintains strict security protocols across physical, digital, and personnel systems. All employees are responsible for handling personal information in accordance with this policy and the Privacy Act.

Individuals may opt out of direct contact at any time by calling 0800 Everest. Requests to update or correct personal information can be made in writing to the Privacy Officer.

Payment Information

Everest accepts credit card payments through Stripe, a secure third-party payment processor. We do not store or retain any credit card details. All payment information is handled directly by Stripe in accordance with their privacy and security standards.

Subscriptions and Communications

Clients and service users may subscribe to Everest’s newsletter. Contact details are stored securely in our communications database (Active Campaign) and used solely for service updates and newsletters. We do not share these details with third parties.

Access and Correction

Individuals may request access to their personal information or ask for corrections if the data is inaccurate or outdated. Requests should be directed to:

The Privacy Officer

Everest Group Limited

PO Box 9466, Waikato Mail Centre, Hamilton 3248

Email: info@everestpeople.co.nz

Privacy Breaches

Everest takes privacy breaches seriously. A formal procedure is in place to investigate and resolve any potential breaches. Concerns should be directed to the Privacy Officer.

Disclosure

Everest does not sell, rent, or disclose personal information to third parties without consent. For example, candidates must provide permission before reference checks are conducted.

Policy Updates

Everest reserves the right to update this Privacy Policy at any time. The latest version will be available on our website.