This week, I spoke with a client that got me thinking about job titles in the workplace. Â The client in question held the title of Office Administrator, but as our conversation unfolded, it became evident that her role was more aligned with that of an Office Manager. When I probed a bit further, she revealed that she felt uncomfortable with the title “manager.” This revelation sparked a series of questions in my mind about why someone might shy away from a managerial title despite performing the duties associated with it.
The Weight of Titles
Titles in the workplace are more than just labels; they carry weight and implications. The term “manager” often conjures images of authority, responsibility, and leadership. For some, this is a badge of honour, a recognition of their skills and contributions. For others, however, it can feel like a heavy mantle, fraught with expectations and perceived implications.
Fear of Appearing Superior
One potential reason for discomfort with the title “manager” is the fear of appearing superior to other team members. In a collaborative and inclusive work environment, individuals may worry that adopting a managerial title could create a barrier between themselves and their colleagues. They might fear that it could alter team dynamics, leading to feelings of resentment or a shift in how they are perceived by their peers.
Lack of Confidence
Another possible reason is a lack of confidence. The title “manager” implies a certain level of competence and authority. For some, this can be intimidating. They may feel that they do not possess the necessary skills or experience to justify such a title, even if their daily responsibilities suggest otherwise. This imposter syndrome can lead to an aversion to titles that seem to demand more than they feel capable of delivering.
Fear of Increased Accountability
With the title of manager often comes increased accountability. This can be daunting for some, as it implies a higher level of scrutiny and responsibility for the success or failure of projects and team performance. The fear of being held to a higher standard or being blamed for issues beyond their control can make the title “manager” seem more like a burden than an accolade.
Are job titles important? Do they really matter? My encounter with the client who preferred the title of Office Administrator over Office Manager was a powerful reminder of the complexities surrounding job titles. It highlighted the need for empathy and understanding when it comes to how individuals perceive and accept their roles within an organisation. Job titles can be complex, and for those who feel uncomfortable with a title, it may be helpful to explore the underlying reasons. Perhaps what is needed is building confidence through professional development, fostering a supportive team culture, or redefining the connotations of certain titles within the organisation. By addressing the root causes of discomfort and supporting individuals in their professional growth, we can create a work environment where titles are not just labels, but true reflections of contributions and capabilities.
Wendy Ellery-Jones│Business Manager